Personal Grievance New Zealand

Terms and Conditions


Aside from cases where no financial compensation is payable, we work on no win, no fee, so you only ever pay a portion of the compensation - you are not paying money up front as you would with a lawyer, and if you lose the case, it costs you nothing.

Fees are:

For cases that are resolved up to and including mediation, will charge a fee as follows:

For amounts of $1000 or less, a fee of $250 shall be payable. For amounts from $1001 - $10,000, a fee of 25% (plus GST) of the settlement shall be payable.

Should the amount exceed $10,001, 10% (+ GST+) shall be charged on that portion.

We believe these fees fairly reflect the efforts of our team of professional advocates.

In cases where no compensation is payable, such as attending meetings which do not result in a grievance case, or for reinstatement, an hourly rate will apply. Such charges will be agreed prior to any charges being accrued.

Talking to us is always free and free of any obligation to continue.